Smooth deliveries and stress-free returns

At TheCardShark, we're committed to getting your trading cards to you safely and efficiently. Here's everything you need to know about our delivery and returns process, designed with our Aussie customers in mind.

Shipping information

We ship all orders within Australia exclusively, using trusted delivery partners to ensure your cards arrive in perfect condition. Currently, we only offer shipping, so you can relax and wait for your cards to arrive at your doorstep. We aim to dispatch your order within 2 business days. If there are any unexpected delays, we'll contact you promptly to keep you informed.

Returns policy

Your satisfaction is our top priority. If you're not completely happy with your purchase, you can return the card within 14 days of receiving it, provided it's in the same original condition as when it was sold. To initiate a return, please contact us via the "Contact Us" button at the bottom of the page with your order number and details of the card you wish to return. Once we receive the returned card and confirm its condition, we'll process your refund or exchange.

Need more help?

If you have any further questions regarding delivery or returns, please don't hesitate to visit our FAQs page or contact our friendly customer support team at [[phonenumber]]. We're here to help!