Smooth deliveries and stress-free returns
At TheCardShark, we're committed to getting your trading cards to you safely and efficiently. Here's everything you need to know about our delivery and returns process, designed with our Aussie customers in mind.
We also offer express shipping, click the link below and it will take you to the "Express Shipping" payment and add it to your order.
Welcome to Our Service
We ship all orders within Australia exclusively, using trusted delivery partners to ensure your cards arrive in perfect condition. Currently, we only offer shipping, so you can relax and wait for your cards to arrive at your doorstep. We aim to dispatch your order within 1-3 business days. If there are any unexpected delays, we'll contact you promptly to keep you.
At our platform, we strive to provide you with the best possible experience while exploring our range of services. We believe in transparency and clarity, which is why we encourage you to take a moment to review our Terms and Conditions.
Returns policy
Your satisfaction is our top priority. If you're not completely happy with your purchase, you can return the item within 7 days of receiving it, provided it's in the same original condition as when it was sold. To initiate a return, please contact us with your order number and details of the card you wish to return. Once we receive the returned card and confirm its condition, we'll process your refund or exchange.
Please also have a read of our Terms and Conditions for more information on returns.